Privacy Policy

Last updated: May 2025

Who We Are

Texora Painting ("we", "us", or "our") is a residential painting company based in Delta, BC, serving Metro Vancouver. Our website is texorapainting.com. You can reach us at info@texorapainting.com or by phone at (604) 417-6483.

What Information We Collect

We only collect information you voluntarily provide through our quote request form:

• Full name
• Phone number
• Email address
• Home address
• Service type and project details

We do not collect payment information on this website.

How We Use Your Information

Information submitted through our quote form is used solely to:

• Contact you to discuss your painting project and provide a free estimate
• Follow up on your quote request
• Communicate about scheduling and project details if you become a client

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve our services. Specifically:

• Google Analytics (GA4): Collects anonymized data about page visits, traffic sources, and user behaviour. Data is processed by Google. You can opt out via Google's opt-out tool.
• Facebook Pixel: Tracks website visits to help us measure the effectiveness of our Facebook advertising. Data is processed by Meta. You can manage your ad preferences at facebook.com/adpreferences.

Both tools are loaded only after a user interaction (scroll, click, or keypress) to minimize their impact on page load and your privacy. No personally identifiable information is passed to these tools.

You can disable cookies in your browser settings at any time. Note that doing so may affect the functionality of some websites.

Third-Party Services

Our website uses the following third-party services:

• FormSubmit — processes quote form submissions and delivers them to our email inbox. Form data is transmitted securely.
• Elfsight — displays our Google Reviews widget. Elfsight may set its own cookies when the widget loads.
• Google Fonts — loads typefaces from Google's servers. Google may collect basic request data (IP address, browser type).
• Netlify — hosts this website. Netlify may log standard server access data (IP address, browser type, pages visited) for security and performance purposes.

Data Retention

Quote request information is retained in our email inbox for as long as necessary to complete your project or respond to your inquiry. You may request deletion of your data at any time by contacting us.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Know what personal information we hold about you
• Request corrections to your information
• Request deletion of your information
• Withdraw consent to our use of your information

To exercise any of these rights, contact us at info@texorapainting.com.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Reach us at:

• Email: info@texorapainting.com
• Phone: (604) 417-6483
• Location: Delta, BC, Canada